Assignment Topics 8

Member of group :

Adelya Mayangsari                             (20217112)

Dysfirani mufti                                   (21217846)

Muhammad Fikri Shidqullah             (24217014)

Nabilla Gadistha K                            (24217353)

Rezaldi Dwinanta Tama                     (26217567)

Margonda  Street

Depok , Jawa Barat 16414

December  15, 2019

Customer Service

Kana Toraja Coffee

15 Tana Toraja Street

Tana Toraja  45121

Dear Sir or Madam,

             I have ordered 12 packs coffee on your store which I ordered by phone on December 15. I received the order on December 20.  When I received those packs of coffee, there was one packs missing. I only got 11 packs of 12 packs that I ordered. To know whether there was one pack missing, you can check the  amount of coffee whcih  left  your store stock.

To resolve that problem, I would like you to send me one pack of Kana Toraja Coffe like I ordered before. Or if the Kana Toraja Coffee which I ordered had been ordered by somebody else, I hope you give me back the money for the amount charge of the Kana Toraja Coffe pack.

            I have been your costumer for long time, and you know it as well. This the first time I get the problem like this relate to your service. If you need to contact me, you can call me at 08743258234.

Sincerely,

Adelya Mayangsari